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- What
happen if I selected an
item and put into the
shopping cart but do not
proceed for a period of
time?
Merchandise that has
been put on the shopping
cart will be reserved
for a period of 4 hours
for further execution by
user. After this period,
the merchandise would be
taken out from the cart
(quantity be reduced to
0 upon checkout) and be
available for other
customers.
- When
will I be billed?
Your credit card will
not be billed until your
order is ready to be
shipped out.
Please note that all
products are subject to
availability.
- Do
I have a choice in
currency payment?
At www.happymomnbaby.com
,
we only transact in RM
Ringgit Malaysia.
- What
if I want to return my
product?
Please refer to our
Returns
Policy
- Is
my privacy protected?
Please refer to our Privacy
Policy.
- Is
my credit card
information secure on
the Internet?
We work to protect
the security of your
information during
transmission by using
Secure Sockets Layer (SSL)
software, which encrypts
information you input.
As for credit card
information that you
entered during the
purchasing process, it
would pass through our
site to payment provider
that we used; it is
invisible to us.
Please refer to our Privacy
Policy
for more details.
- When
do I expect to receive
the merchandise?
Orders received will be
processed immediately.
Estimated delivery time
depends on the
destination address. To
calculate the delivery
time, we add the time it
takes for your ordered
merchandise to arrive at
our warehouse from our
supplier and the time
needed for the delivery
agent to deliver to your
designated addresses.
The
following is an
estimated time of
delivery
Standard shipping: 3 - 8
business days.
Please note that we do
not deliver to P.O. Box
addresses.
-
Where
do you deliver?
www.happymomnbaby.com
delivers goods to
places around the globe!
For delivery outside
Malaysia, kindly contact
us at aloha@happymomnbaby.com
for
details.
-
Do
you accept cheque
payment ?
Yes, we do. Please refer
to Ordering
& Payment.
-
Will
I will be able to view
the total Shipping
Charges when I checkout
?
Yes, Chipping Charges are auto calculated for major towns & cities in Malaysia. For remote areas and international locations, an email will be sent to inform you the charges involved.
-
How
soon can I expect the
goods after I purchased
online ?
The goods will be
delivered within 7 days
from the date of your
order. In the event that
some of the products
that you have purchased
run out of stock, we
will contact you to
inform you.
-
How
will the purchased items
be delivered ?
Depending on the weight,
size and location of
delivery, we will use
courier services or our
delivery van or third
party transport services
to deliver your goods.
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